Central Sussex Hospitals Branch

Help at Work

One of the key functions of UNISON is to provide to its members advice and representation on workplace issues including grievance and disciplinary matters. 

UNISONdirect 0845 355 0845 (calls charged at local rates)
Freephone textphone 0800 0 967 968
Lines are open 6am-midnight Monday-Friday and 9am-4pm Saturdays.

You can also submit a query via e-mail

General Principles

Every UNISON member has the right:

• to seek help on matters relating to their employment
• to be treated with respect and integrity
• to be helped by a UNISON representative who has been trained to appropriate standards
• to understand that no action or representation will be made on the member’s behalf without that member’s agreement
• to expect confidentiality unless otherwise agreed.

In the workplace, every UNISON member has the right:

• to seek advice about workplace problems, and representation as appropriate
• to receive help from UNISON to ensure their employer gives them a fair hearing.

CASE form

Before we can formally advice or assistance to a member on a grievance or disciplinary matter a CASE form must be completed.  The CASE Form provides a means to:

• ensure we have all the key facts and information we will need at the outset
• monitor our casework and the kind of cases being raised by our members
• look for problem areas – particular employers, departments or managers where there appear to be a concentration of problems which we may need to address separately; or where there are particular issues that keep coming up and which may point to an organising, campaigning or bargaining issue
• refer a case to a more experienced representative (eg, first a branch secretary or senior steward, then to a regional organiser) systematically and efficiently without causing concern to the member
• ensure the member understands the obligations on him/her when we give assistance.

It is recommended that members download the CASE form from this site, complete it and return it to the branch office at the first indication that formal representation may be required.

CASE form - Acrobat PDF version

Use one of these standard forms:

• New membership card
• Application form - check progress
• Retirement
• Cancellation of membership
• Deceased member
• Subscription queries
• Get active! find out more about becoming involved in your union

Change your details

• Change of address
• Change of email address
• Change of name
• Change of employer, job or workplace

Members - accidents at work

Membership benefits legal advice page
If you have an accident or injury at work please call UNISONdirect on 0845 355 0845 or complete the online accident form.

Your email will be read by UNISON as soon as possible. Please complete the form fully to enable UNISON to deal with your query quickly. We will assess who is best placed to deal with your query. UNISON will either respond by email with the information you require, or you may be contacted by telephone if we need further information. Please note: general enquiry emails are looked at during office hours (Mon-Fri: 6am-12midnight; Sat: 9am-4pm). If your enquiry is urgent, please phone UNISONdirect on 0845 355 0845.

Members - change your details or contact us by phone